BrainDamageFilms.com Shipping & Return Policies
Here at BrainDamageFilms.com we try to keep our costs low so we can pass the savings on to you. Please take a moment to read the following policies and practices before placing your order.
We ship all orders via the United States Postal Service (USPS). If for some reason you need your order to be shipped by another carrier, please explain in the Notes section during checkout, or contact us and we will do our best to accomodate. Orders typically ship out at least twice per week.
Estimated Delivery Dates:
US & Canada: 5-10 days after order placed.
International: 10-18 days after order placed.
We will accept product returns under the following conditions:
- You must notify us of your desire to return within 20 days of us shipping your order.
- Unopened items can be returned for a full refund of their cost.
- Opened items in perfect condition may be returned for a refund, minus a 30% re-stocking fee.
- Opened items that are damaged can not be returned. If you send them back to us we will discard them.
- We can not refund shipping/handling costs, unless the return is the result of our error.
If you would like to return an item or an order please notify us first, and then send it to:
6929 N. Hayden Rd. Suite C4-246
Scottsdale, AZ 85250